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    Q Privacy Policy
    A

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    Q What do I do if I’ve forgotten my password?
    A

    Don’t worry if you’ve forgotten your password, just click the lost password link and we’ll email you with instructions on how to change it. Please make sure your spam filters are set to receive mail from lush.com.au so the email gets through to you.

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    Q Terms and Conditions
    A

    We want to give you the best shopping experience, so please take a moment - honestly, it won’t take long - to read about how all this works. It will take you through everything from ordering and paying online to delivery, using the website, and details about us. Thanks very much for reading.

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    Q Colour 42090:2
    A

    Thanks to archeological excavations, we know that using color to change our own appearance probably started thousand years ago, during Paleolithic. Proof of body painting with iron and manganese oxides, ochre and coal has been found, each color symbolising something, depending on each culture.

    Since then and for centuries, pigments were used in cosmetics and hair dyes, made out of minerals, plants or animals. Some colours were extremely rare, fading really fast or nonexistent as a pigment, this is why synthetic colours developed really fast since the 18th century, in order to obtain the full spectrum.

    Today, synthetic colours are regulated and approved for safe use by different governing bodies around the world. After having checked their safety, a few of these are used by Lush to supplement natural pigments and achieve a full cruelty-free pallet of colour.

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    Q Orange Blossom Honey Water
    A

    Bees collect nectar from flowers and carry it to their hives where the worker bees convert it into honey. Half a kilogram of honey contains the essence of about two million flowers and the colour, fragrance and properties of honey vary depending on the varieties foraged. Bees need to make thousands of round trips to collect nectar, and a single bee produces only about a teaspoon of honey during its lifetime.

    The benefits of honey on the skin and hair are vast as honey contains lots of nutrients, is humectant, antimicrobial and antioxidant and has shown great wound healing properties over the centuries.

    Lush source orange blossom honey from Spain. It is then simply diluted in water at our manufacturing sites to lighten its consistency and prevent it from being too sticky on the skin.

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