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Using Your Gift Card Online

Lucky enough to get a Lush gift card? Here’s how to use it online...

To pay with your gift card online, all you need to do is fill your basket as you normally would, and select ‘pay by phone’ during checkout. Make sure to make a note of your order number, which will start with NZ-LW-. 

Then give us a call on 0800 587 469 (between 11:30am to 6:30pm Monday to Friday NZST) or hop onto LiveChat below to arrange the best time for one of our team to give you a call.

We will need a few things from you ready to go to arrange this payment.

  • The gift card number (starting with 605-)
  • The gift card pin (4 digit number)
  • The order number (starting NZ-LW-)

Please be aware that we will be deactivating the card at the conclusion of the transaction, so make sure you’re using the full value for your order. If after we’ve processed the gift card your order has any remaining balance, this must be paid on credit card or debit card at the time of transaction. 
Still have a question before you start shopping? Reach out to our friendly Customer Care Team.

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